application Design

Rustenburg Local Municipality App

Proposed Client
Municipalities
role
UX Researcher and Designer
Project year
2022
development progress
Proposed

The Rustenburg Local Municipality App is a digital solution designed to help homeowners better manage their accounts and properties. The app will allow users to pay municipality bills, upload water meter readings, buy electricity, view statements, manage properties, and access important information about the municipality and its services, all from the convenience of their smartphones.

The app has been designed to simplify and streamline the process of managing municipality accounts and properties. By providing an easy-to-use and accessible digital solution, homeowners will no longer need to physically visit the municipality offices to manage their accounts and properties, reducing the workload of staff, reducing office stationery costs, and improving communication with residents.

The app will also offer a range of features that will benefit both residents and the municipality. For example, residents will be able to report water and electricity outages, sewerage leaks, and disturbances in the neighborhood. On the other hand, the municipality will be able to notify residents and homeowners about temporary maintenance outages and communicate important information to residents.

Overall, the Rustenburg Local Municipality App will provide a more convenient and efficient way for residents to manage their accounts and properties while improving the overall service delivery of the municipality.

The app allows users to manage their municipality accounts, view their account balances, make payments, and get account statements. Users can also report problems and complaints related to water, electricity, roads, and other municipality services. The app also provides features for tourists to navigate their way in the city, providing information on places of interest, events, and more.

One of the key features of the RLM app is its security. Users can create an account at the municipality office with the assistance of the staff, or verify their account ownership through the Identity Verification feature. This ensures that all user data is secure and protected.

On March 9th, 2023, a proposal for the Rustenburg Local Municipality App concept was presented to the municipality's IT department. The concept aims to provide a digital platform for residents to manage their municipality accounts, report problems, and navigate the city as tourists. If you are interested in discussing this concept further, please feel free to reach out.

Vhulenda Madou

Transport and Security
RLM App: Hi-Fi mockup design of transportation and security
accounts
RLM App: Hi-Fi mockup design of accounts and accounts options
Services
RLM App: Hi-Fi mockup design of application features that requires device location before use
Transaction history
RLM App: Hi-Fi mockup design of accounts transaction history

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