EcoMeter

Home Energy Monitor

Vhulenda Madou
Role: UX Designer
Timeline: August 2022- December 2022
An iPad and Phone mockup showing the dashboard of EcoMeter Mobile app concept

Project Overview

The product:

Home Energy monitor, an app designed to help consumers manage and track their energy consumption on their preferred time interval.

Project duration:

August 2022- December 2022

The problem:

When we aren't aware of our energy consumption, we misuse electricity. We conducted a pre-research test to find out if such a theory is correct. Our research candidates were pleased with the concept but they needed an app that can easily help them track and manage their energy consumption.

The goal:

To design an app with a minimal design to help consumers manage and track energy usage

My role:

UX/UI Designer

Responsibilities:

UX Research, Competitive Auditing, Studies and UI Design

Project Overview

Research summary

In our pre-research we asked fifteen home owners to start monitoring their daily energy consumption, all candidates recorded their data in their preferred time interval. The results confirmed our theory, all the candidates were trying to lower their usage every day. One of the candidates said, "It felt like I was competing with myself and somehow it is very fulfilling". More outcome from this study are:

Candidates confirmed they found it tedious and time consuming to use excel to monitor theirenergy consumption.

Some candidates struggle to keep track of time, finding themselves recording data after 26 or more hours instead of 24 hours

While excel wasn't the only option to monitor home energy consumption, alternative apps proved difficult to use and ads had most candidates not willing to use them.

12/15 didn't know how to use excel, they required a template to participate while others settled for conventional method like pen and paper.

User Pain Points

1

Accessibility

7/15 Pre-research candidates would like an app that has at least two or more South African Languages

2

Easy Usability

Users would like an app with a minimal design, easy to use and navigate

3

Efficiency

Monitoring Energy consumption isn't mandatory but a hobby one grows into, users find an OTT design off-putting

Meet The Users

Persona Image

Thulisiwe Bhekizulu

Age: 43
Occupation: Shop Manager
Hometown: Joburg, GP

Thulisiwe is home owner in the city of Johannesburg living through the rising cost of living and increasing Eskom tariffs who'd like tips on how she can best reduce her home energy consumption and keep up with the exercise.

Persona Image

Ben Smith

Age: 30
Occupation: Sales Rep
Hometown: Bothaville, NW

Ben is young professional renting a property in the suburbs of Bothaville, who'd like an app to track his electricity usage as this exercise helps him reduce his energy bill and use less energy for as he cares for the environment

Competitive Audit

Competitive Audit Screenshot

Ideation

In Competitive analysis we discovered that many South Africans are not using smart meters but rather the prepaid meters provided by Eskom, we would like to design a country specific app. With these old metersSouth Africans can not use apps that needs a Wi-Fi communication with the meter.

South Africans need an app to manage, record and track their energy consumption without the need to but an extra product or upgrading their current meters, we also concluded our design strategy: Design an app for prepaid South African energy consumers to record and track their energy usage.

Design Kickoff

Wireframes

EcoMeter Digital Wireframes

Usability Studies

We conducted a moderated usability study in Rustenburg Civic Centre where we had 20 participants and we found the following:

15/20 users struggled to find the call-to-action button in the dashboard

Users would like to know their consumption impact on the climate than being compared to others

Users would like to know their consumption cost as well.

Design Kickoff

Design Key Moments

iPad: Showing the dashboard design of EcoMeter

While designing the homepage we had to be mindful of the new insights we got from The Usability study, designing for users who wants to know their environmental impact, financial obligation and those who wants to know if they're overconsuming power.

Hi-Fi mockup: showing the design of the EcoMeter Homepage

Homepage

In the dashboard, users can access features like track, buy and account, we had to design this page with many features yet not clutter it.

Featured Screens

Visual System

Colors

Typeface

Heading

Bold
Segoe 18

Sub-Heading

Semibold
Segoe 14

Body

Regular
Segoe 12

Buttons

Outcome

Impact:

The final design was tested and studied most South African users agree that the product will serve to their needs.10/12 users agree that the design is familiar and easy to use.

Lesson:

When designing an app for all ages one have to be careful that the users aren't intimidated by the design that is complicated.